Tag Archives: chargebacks

Using Customer Service to Minimize Chargebacks

Posted on April 11, 2011 by

I recently made a comment about how merchants can use customer services rules and practices to help manage their chargebacks.  Since I received a couple inquiries on how to go about doing this, here are a few best practices… Adopt … Continue reading →

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New Chargeback Rules & Regulations

Posted on April 6, 2011 by

There has been much talk about the changes being handed down from Visa related to chargebacks.  Whether you’re a merchant, ISO, processor or even an agent you should be aware of what the changes are and how they will impact … Continue reading →

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